The best receptionist in the world comes from Kempinski Hotel Berchtesgaden: Pia Zumkley was awarded “World’s Best Receptionist” by the AICR (Amicale Internationale des Sous Directeurs et Chefs de Réception des Grand Hôtels) during a 4-day event in Baden-Baden. The 25-year-old prevailed against 29 other state winners and thus brings the coveted AICR title back to Germany for the first time in 26 years.
“This award is a great honour for me and makes my team and me incredibly happy. I am very grateful to my family, my partner and the entire team of the Kempinski Hotel Berchtesgaden for all their support,” said Pia Zumkley following the award ceremony.
“The fact that Pia’s outstanding performance and commitment has been recognised with the award for the world’s best receptionist and that she is bringing this title back to Germany for the first time in 26 years fills us all with great pride,” says Werner Müller, General Manager of Kempinski Hotel Berchtesgaden.
Created in 1897, Kempinski Hotels is Europe”s oldest luxury hotel group. Kempinski”s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Today the Kempinski Group operates 80 hotels and residences in 34 countries and currently has more than 26 prestigious projects under development around the globe. Each five-star hotel reflects the strength and success of the Kempinski brand without losing sight of its heritage; each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world”s largest alliance of independent hotel brands. www.kempinski.com www.ghadiscovery.com
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